FAQs

How are we adapting to Covid-19?

Silverball Swag works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on.

Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you.

Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.

How long will it take for me to get my items?

Due to COVID-19 we are experiencing longer than usual fulfillment times.  Please be patient with us as we work through these times.  We feel that it is more important that everyone stays safe.

We don't have a warehouse to store our stuff.  Instead we print your item when you order it.  The time it takes to process and print your items can be up to 7 days.  Add that 7 days on to the number of estimated days for the shipping option you select at checkout.  Most packages are delivered much sooner than 7 or 10 days.

Why does my item smell like vinegar?

The bonding agent that helps the ink bond to the shirt does have a slight vinegar smell to it.  We suggest that you wash it before you wear it for the first time.

How do you focus on sustainability?

Sustainable fashion is the future! That's why Silverball Swag is taking steps to make sure we're part of the movement. We only produce items we get an order for, avoiding textile waste from overproduction. Our printing partner's state-of-the-art printing tech creates almost no wastewaters and uses less energy.

Our premium and super soft shirts we buy from Bella+Canvas, who heavily focus on eco-friendly production.  Read more about their production techniques.