FAQs

How long will it take for me to get my items?

We don't have a warehouse to store our stuff.  Instead we print your item when you order it.  The time it takes to process and print your items can be up to 7 days.  Add that 7 days on to the number of estimated days for the shipping option you select at checkout.  Most packages are delivered much sooner than 7 or 10 days.

Why does my item smell like vinegar?

The bonding agent that helps the ink bond to the shirt does have a slight vinegar smell to it.  We suggest that you wash it before you wear it for the first time.

How do you focus on sustainability?

Sustainable fashion is the future! That's why Silverball Swag is taking steps to make sure we're part of the movement. We only produce items we get an order for, avoiding textile waste from overproduction. Our printing partner's state-of-the-art printing tech creates almost no wastewaters and uses less energy.

Our premium and super soft shirts we buy from Bella+Canvas, who heavily focus on eco-friendly production.  Read more about their production techniques.

How do I care for my shirt?

We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options. We use high-quality inks that won't fade for a long time if taken care of properly.

Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.